Translation Interpreting Services - 240 Languages Spoken Here!
As is part of our commitment to be open, accessible, caring and safe for all our patients, Vie Aesthetics have partnered with LanguageLine Solutions, and we offer all our patients access to independent and professional 24/7 interpreting services. This is for hearing impaired clients and speakers of other languages, who are not proficient in English. As such, we offer an interpreting service for British Sign Language and in 240 other languages. This allows us to ensure you have full access to our services and that you are always clear about all aspects of your treatments. Vie Aesthetics covers the cost for this service, which means that it is offered for free to all our clients who need this for phone, video, and face-to-face consultations. The service covers your communication with us during consultations, discussions of the treatment and explanation of the consent form, as well as for reviews and follow-ups. All you need to do, is to notify us during your enquiry that you will need the service, specifying whether you are hearing impaired or what your preferred language is for interaction with our team. Our Reception staff will then set this up for you ahead of your visit or your remote communication – over audio or video.